Soft-Art IT Consulting

Providing Certified IT Support in Middle Tennessee

Remote Support

SoftArt IT Consulting offers remote IT support through the LogMeIn platform. Many computer issues can be resolved remotely, without having to schedule an on-site service call. With LogMeIn, you can sit at your computer and watch us diagnose and fix your problem from our office over a safe and secure encrypted link.

We offer remote support for $25/hour. If an on-site visit is ultimately required, your remote support cost will be applied towards your on-site service bill.

The video below is a tutorial that shows step by step how to install the LogMeIn client on your computer. Once this is installed, we can connect to your machine and resolve your IT problem.

Support Time
A+ Certified IT Technician Network+ Technician